| Every EWS-card user knows that doubt when something
doesn't work the way it should: is it the card, a bug, Windows, my very own computer or am
I just doing something terribly wrong here??? On this page we gathered some questions and
answers that perhaps can bring some peace of mind. At the other hand... Note that this page contains all kinds of issues
we collected during time. Some of them can be outdated and/or solved by newer drivers
versions or software. We will not remove them until we are absolutely sure they're
history. |
| After disabling the Codec,
IN-2 does not work anymore. 990117 Terratec Support: Both In-1 and In-2 should work with a disabled Codec. If you want to use the IN2 load
the HD_REC1.MIX from the EWS64\SETTINGS directory via the ControlPanel. |
| What is the the function of the jumper named CN9 on the EWS64L board? 990117 Terratec Support: Hands off! This jumper is for internal testing only! |
| The EWS64 together with another
brand of soundcard in one system The EWS64 manual tells you how to use two EWS's in your system. But not how to install it in conjunction with another brand. In this item we collect the experiences of users that made a succesful combination of two different soundcards in one system. EWS64 and AWE32 (Contribution by Ernst) I have an AWE32 beside my EWS64XL. No Problems. AWE32 is running in DOS and Win95 for
Games etc. EWS64XL runs in Win95 only. |
| BIOS
upgrade can solve hardware problems Sometimes your BIOS needs a 'fresh-up': it's not fit anymore to meat the standards of the latest components or OS-update you added to your system. Modern BIOSses are the 'flash' type: you can update them by flashing a new contents into the BIOS-chip. But you should be careful: make sure you have exactly the right version, cause the BIOS is the core of your computer-system. So:
Most people are not aware of the fact that BIOS manufacturers release BIOS-updates very
frequently. So if you did add a new component to your system and that system
crashes regularly, it's time to think about this upgrade option. If you don't trust
yourself: ask your dealer to do it. It's not much work, so it should be cheap. Note that also computer components like modems, video cards etc. can be 'flashed' nowadays. Some piece of advice to conclude: if everything works fine, leave things the way they are! |
| Avoiding
skips in harddisk recordings Mehran Khalili had problems with harddisk recordings. He wrote in the mailing list: "Can I get some tips for avoiding skips when I'm recording to hard disk? Yes, it's an IDE drive and I've tried to increase the buffer size etc, but it still skips in a few places and obviously that's no good for a decent recording. I only have 48 megs of RAM so that's typically not enough to record a track of reasonable length to RAM." Andrew Morgan answered with a comprehensive contribution, which is worth preserving on this page. At the risk of sounding like the Monty Python Yorkshiremen (You had gravel? You were lucky!) my system is an iP75 and has only 24 MB of RAM and works fine, certainly on stereo (I've recorded up to 45 minutes with no problems). If youre getting skipping check some other things first:
Adding RAM makes the whole process more comfortable, but may not solve your particular probs. Cleaning up your system and perhaps getting a more modern HD may be more cost effective. |
| IRQ 9 and
the Intel BX chipset Contribution by Sascha Büdgenbach (TerraTec) Intel's BX chipset and Windows95 are unable to use IRQ 9 for ISA cards! The reason is: the IRQ 9 is not available for ISA cards. As soon as you take IRQ 11 or no IRQ, the digital-control and the rest of the EWS card will work fine! Addition by Guido Jenrich I had the same problem with VIA-chipset,especially on an FIC-board. Solution by Computer ConText The trick here is to make sure that IRQ 9 will not be assigned to an ISA card, but will be available only for PCI. So you have to arrange things in such a way, that in the BIOS you explicitly mark the IRQ'S that should be used for ISA. Note that the solution below is an example from our own BIOS and that the situation can be different for another brand/type.
|
| Problems with PCI-videocards
in conjunction with EWS and other soundcards A very interesting general explanation about the possible conflicts between PCI-video cards and soundcards was written by Greg Hanssen. It can replace our original item about the problems with the Matrox Millennium and Mystique video cards, as this story covers everything. With special thanks to Michael Jantzen for posting this story. Description of the problem: A good number of VGA card manufacturers are squeezing out a few extra points on their
winbench scores by locking up the PCI bus. This is fine for graphics and most
systems on the PC (hard disks and such) don't even notice the problem. Unfortunately this
can hurt the audio system in a big way. The only acceptable solution to this problem is to put the queue check BACK into the VGA driver. Solutions for various video cards:
Unfortunately there are other VGA makers who have not acknowledged this problem (not
that Matrox or Tseng has formally done so either). And we as users, software
manufacturers or hardware |
| 'Too
few Plug and Play recources' ISA-cards are not as Plug and Play as Windows 95 pretends. For many new users the above mentioned quote was their first frustration with the EWS64. Very likely when you have a lot of other stuff in your computer. And who hasn't nowadays? They want us to 'go multimedia', don't they? So the least you can do is putting in a sound card, a fast video card and a fast internet connection through an ISDN card. But they forgot to supply us with enough available interrupts. Ok, this is the workaround when your screen confronts you with 'too few PnP recources':
The 'syntax' and approach can vary, depending on the type/brand of BIOS you have, but at least you have an idea where to look for. And it already worked for a lot of users. Official solution by Terratec as stated in their FAQ of 11/11/97: (Translated from German by Computer ConText) Probably you made/overlooked a wrong setting in the BIOS of your system. Because the EWS-initialization has to take place before Windows starts, it's important that the Plug and Play function of the mainboard is not deactivated. Please look in your BIOS for the following entrance: "PNP OS INSTALLED: (YES/NO)". The value in the BIOS has to be set to NO, otherwise the operating system will take over the Plug and Play function. Additionional comment In the end it comes to this: let the BIOS do the PnP job, not Windows. Kay
Bruns says in so many words: 'Boot To PnP OS' in fact means 'Enable ISA PnP Bios'.
|
| Not enough IRQ's If you don't have enough free IRQ's left on your system, you can consider one of the following tips other users provide:
Also read the topic about IRQ 9 on this page. |
| EWS card not seen or not working at all Before you return it to the dealer:
|
| In the Device Manager there is an exclamation mark in front of the item 'Terratec Synthesizer' You definitely have a IRQ or IO conflict with another device in your system. Go to the Device manager and check every device for conflicts. For less experienced users: a 'conflict' means that another device is already using the same IRQ (interrupt) or IO-address as one of the Terratec devices. How to check the IRQ-numbers and IO-addresses of the respective devices:
|
| The headphone jack on
my EWS front panel is very noisy (Contribution by Kay Bruns) I have a Sennheiser HD580 here and hear no noise except when I set the Out1 volume to approx 20dB. I guess that this is a shielding problem inside your computer. Try to find a better 'routing' for the twisted cable to your front panel. Also have a look on the Sound Problems page for shielding problems. Additonal comment: note that the volume of the headphones is controlled by the OUT-1 slider on the Control Panel. |
| The direct MIC
input does not work (Contribution by Kay Bruns) The CoDec must be enabled to record from the MIC In. You must set the Record switch to MIC and use the CoDec Record to get something from the MIC In. You'll hear something from the MIC In when you enable the VU Meter and set the MONITOR to 0dB. |
| Daughterboards Question: Can I use a Yamaha DB50XG daughterboard with the EWS synth? I've attached the daughtercard, but can't get any sound from it. General remarks: Keep the following in mind:
(Source: the EWS64 hardware manual, page 37). Answer by Kay Bruns The Daughterboard is mixed together with the CD Audio In. You must enable the Codec or set the ADM switch to M and set the volume on the CD/Syn2 slider to hear something. Answer by Stefan Kunkel I am using the Yamaha DB50-XG Daughterboard on my EWS-64 and it works great! You can use it by enabling MIDI-2 on your EWS (perhaps without IRQ). If you want to use the XG-Table under Windows, simply select the MIDI-2 Driver and under DOS (like Games) use GENERAL-MIDI and then the IO-Port, given by EWSINIT as MIDI-2 IO ! Answer by Grant Haavaldsrud
|
| Simm modules you
can use on the EWS64 In this topic the following items are covered:
Types of SIMMs In rev1.2 the following SIMMs are supported:
Single sided and double sided has nothing to do how the chips are physically organized
on the SIMM... it is something about how they are electrically wired. If you use a wrong
SIMM (let's say 16MB double sided) the EWS64 will only be able to use it half. The
unsupported SIMMS (4MB DS; 16MB DS; 32MB SS and 64 MB DS) are not common anyway because
they are more expensive in production. So if you go to a shop and buy a SIMM it usually
meets the requirements of your EWS64 XL. Some users ask us about what brands are best. Impossible to answer, as there are many. The only advice we can give: do not buy very cheap brands of simms. They are less reliable or even faulty, e.g. the brand 'Topless' seems to be rather notorious (if it still excists). Precautions SIMMs are very sensitive to static electricity. So work anti-static: first touch a metal object to discharge yourself before handling the SIMM (there is also special gear to work antistatic, but we don't expect you to have that in the house:). Hold the SIMM by it's edges between two fingers, avoid touching the chips on it and the gold-plated contacts. Additional remarks (Contribution by Jörg Knitter)
|
| Midi
2 in combination with a Daughterboard We are not completely sure about this preliminary answer, because we don't use a daughterboard ourselves. So please correct us if we are wrong. But deducting from other answers, we came to the conclusion that the Midi 2 can not be used anymore if you have a daughterboard installed. We base this conclusion on the following information by the manual and users (see also the Daughterboards item).
If you are having trouble with connecting external devices via Midi, follow a step by step procedure to eliminate causes:
This way you are sure that your midi-interfaces work. In case you get no sound: read the Control Panel settings under item Daughterboards. Request: additional information from users that have experience with this Midi 2/Daughterboard issue. |
| What are the differences between hardware revisions
1.0, 1.1, 1.2? Contribution by Jörg Knitter
|
| How to find out the hardware
version of the EWS card (Contribution by Holger Fiergolla)
|
| MS Force Feedback
Pro joystick and EWS joystick port Contribution by Sven Behncke This joystick doesn't seem to work in conjunction with the EWS joystick port. Terratec has no solution for this problem. The only thing you can do: call the Microsoft hotline and ask for a an adapter to connect the FF-Pro to a serial port. This has to be a 9-pin serial port. The free adapter has:
After connecting the stuff your Force Feedback should work fine with the EWS, without any additional drivers. The remaining drawback: you need a free 9-pin serial port. |
| EWS card
not found by PnP system Contribution by Joerg Knitter Maybe you need the DOS-Prog ICU from Intel (Intel Configuration Utility). My Intel
Plato Board also did not show a message like "Initialising PNP cards", but the
ICU software comes with an PNP driver that needs to be loaded first in the config.sys. Important: first backup your registry, e.g. with Eru.exe (to be found on your Win95 cd). Also read the information under 'Too few PnP resources'. |
| MS Sidewinder
joystick and the EWS Contribution by Uwe Beck I have the Sidewinder 3D and had some difficulties with the drivers. DO NOT use the
msjstck.drv that comes with the Terratec drivers! Leave the old joystick-port drivers as
they are on the system. |
| Loading Firmware:
'Firmware not found' error Contribution by Fabio Zaffora Your system is looking for the file: EWS64_OS.BIN. The 1.x drivers used to load it from the EWS64 directory, 2.x from c:\windows. Anyway, try locating it with FIND and put it un both the Windows and EWS64 directory. |
| Fixing Midi-problems caused by defective Frontpanel Several
users reported Midi-problems with their EWS and couldn't find the cause. Eventually the
problem appeared to find it's origin in a defective Frontpanel. In such cases the only
option is to return the card to Terratec. Other users experienced good and fast service. |
| Is there a way to convert the coax digital out to
optical digital out? The is a new device from Midiman that does exactly that,
it's called CO2. |
| Thrustmaster Rage 3D Gamepad installation and the EWS 990221 Contribution by Zak I recently tried to install my first joystick (a Thrustmaster Rage 3D game pad) after a
clean install on Win98 and the latest EWS64XL drivers. I think I may have found a
work around that may help someone else who runs into problems here. |
Latest update on page: 21-02-99 |