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Do
I need to set jumpers and change the switch settings before I install
the sound card?
All card functions
are plug and play and correspond to Intel/Microsoft specifications.
There are no jumpers or switches to be set for IRQs, DMA channels and
addresses. You can turn off the booster using the jumper. This changes
the speaker jacks to unamplified LINE-OUT jacks.
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I
can't change the IRQ of my DMX in the Device Manager.
PCI cards are
controlled by the computer's BIOS. Place the card into another PCI slot.
It should now be assigned another IRQ. If there are no other free PCI
slots, you could exchange the card with another one. If this doesn't
help, take a look at your IOrecorder from Windows 95/98. This software
contains a switch to start recordings. It usually looks like a red point.
Press it to start recording.
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The soundcard produces
no sound
[Answer is missing in the FAQ]
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How can I record from
my HiFi-system?
[Answer is missing in the FAQ]
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After
installing the sound card, the sound effects from my previously installed
games are still being played through the PC internal speaker.
This can be remedied
by changing the game configuration. Start the game's setup routine and
set the effects and music card to Soundblaster Pro. If there are questions,
please read the game's operating instructions/readme file.
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Why
is there continual background noise coming through the speakers?
When the sound
card was being designed, value was placed on incorporating the best
audio properties. Nevertheless, it is still possible that in certain
computer configurations inserting graphics and video cards, hard drive
controllers or even power supply units can have an effect on the audio
signal. Generally, the built-in amplifier is very sensitive to this.
Use active speakers or your hi-fi system on the line output. When installing
the sound card in your computer, try to place it as far away as possible
from the sources of interference mentioned above.
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Ever
since I connected my sound card to my stereo system, you can hear a
constant hum.
The
hum (50Hz) comes from the 220V power supply. It is caused by a so-called
ground loop. This loop is created when two devices are grounded by a
ground wire or other wire (e.g., antenna cable) together with an audio
cable. You can get rid of the hum when you separate the main connection
- using either a sheath current filter which connects in the antenna
cable (about $ 25 retail), or an audio transmitter which terminates
the direct connection of the audio output (PC) and the input (hi-fiamplifier)
(available from Conrad stores, order No. 31 14 05, and other car stereo
retailers). If you remove the antenna cable from the receiver/tuner
and the hum disappears, then the sheath current filter helped. If the
hum is audible even without the antenna cable, the cause of the problem
is a doubled ground on the main plugs and can be resolved using an isolating
transformer.
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Is
the sound card's MIDI port compatible with the Roland MPU-401 standard?
The sound card
supports both the Sound Blaster MIDI mode as well as the MPU-401 UART
mode (not the SMART mode, this does not affect performance since most
programs support MPU-401 UART mode). Programs which are set up for MPU-401
mode directly support your sound card when a wavetable is being used.
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Using
MPU-401 mode (General MIDI, Roland Sound Canvas, or the like) causes a
system crash in systems with an older SCSI controller.
Check the I/O address
of your SCSI adapter. For many widely-used SCSI controllers, the standard
value for this is set to 330H. Set this address to another value since
some games, for example, expect the MPU port at the 330H address.
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MIDI
files played back using DMX do not sound true to the original even though
a wavetable is connected to the sound card.
In this case,
the Windows 95/98 MIDI mapper must be told that there is a wavetable synthesizer
on the sound card The following gives instructions on how to do this under
Windows 95/98:
- Open the Control
Panel and double-click on the Multimedia icon.
- Now click on
the MIDI tab. Select the 'DMX MPU-401 Devices' driver.
- When you close
the MIDI window, MIDI output is activated at the wavetable synthesizer.
- You also need
to make sure that the 'Sound off' option is not activated on the AUX
controller!
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A
keyboard connected to the sound card doesn't work.
- First, make
sure that the driver for communication with the keyboard has been
installed. The driver is called 'DMX MPU-401 Device' and should be
found in the Control Panel in System under Device Manager. If it is
not there, reinstall it from the current Windows 95/98 driver.
If the driver is installed, it must be selected as the MIDI input
device in the sequencer software. Please see your sequencer handbook
for details on this. Most sequencer programs have a menu item labeled
"Setup/MIDI Devices", where you can select MIDI input and
MIDI output devices.
- If both these
conditions are satisfied and the problem persists, in other words
the software does not react when you hit a key or no sound is audible,
the MIDI connecting cable is almost certainly the cause of the trouble.
Experience has shown that there's an enormous number of different
MIDI connector cables which unfortunately are all identical externally.
These cables should contain a so-called optocoupler suitable for the
sound card's levels. As it's not possible to check this from the outside,
always use the sound card manufacturer's MIDI cable. You can obtain
this cable either from us directly or you can visit your local computer
store.
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Where
can I get new drivers and utilities for my sound card?
You can
always obtain current drivers and software versions from the ReActor
BBS at +49 2157-817924 (analog) and +49 2157-817942 (ISDN).
You also have access to them through Terratec's Internet
sites (http://www.terratec.net).
Here, you can obtain current information about our products and hot
new tools for your sound card.
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There
is no feedback signal to my ForceFeedback joystick.
For ForceFeedback
transmission, Microsoft uses MIDI lines. The MPU401 interface should
not have to share the IRQ with other cards. You should also use the
current driver software (3.02) from Microsoft because older versions
can sometimes cause problems.
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After
installing the ActiveRadio software, I get the message 'Error initializing
Hardware'.
This tells you
that you have an older version of the ActiveRadio software. Only use
the software that comes with the DMX CD and not the software that comes
with the radio card.
Current versions can be obtained online at Terratec's Internet homepage
or from mailbox.
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I
can't get the MacroFX effect to work.
Check the
DMX mixer settings. MacroFX operates by increasing volume. If you set
the controller to max., the card cannot increase the volume any further
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WAV
files played by DMX sound overmodulated.
Check the control settings of the WAVE control
in the DMX ControlPanel. When this controller is turned up as far as
it will go, the signal can become distorted. To fix this you can set
the control to around 70&perc which brings the WAV playback to 0dB
or you can load the standard settings via DEFAULT.TTM.
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I
can't install Windows NT drivers.
Unfortunately,
this problem appears in some system configurations. Please use the current
driver which you can download from Terratec's homepage or mailbox.
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The
specified mixer settings have no effect on the ControlPanel.
You cannot
load mixer settings as long as the ControlPanel is active in the background.
Shut the ControlPanel and then start a mixer setting. The ControlPanel
will then be opened with the desired settings.
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I
can't start applications through the ControlPanel.
The current
driver ( 4.05.00.0800 ) resolves this problem. As an alternative, you
could also press the "Reset Registry Settings" button in the
ControlPanel under "Settings".
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During
installation no drivers were found.
Please use
the current driver ( 4.05.00.0800 ) or disconnect any device from the
GamePort during installation.
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Channels
are mixed up for digital outputs.
The current
driver ( 4.05.00.0800 ) resolves this problem.
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When
I try to record something over the digital inputs, I get the error message
" Sample rate is not supported".
Unfortunately, it is currently not possible
to make digital recordings with a sampling frequency other than 48kHz.
Of course, it is possible to record other sampling frequencies
(32kHz/44,1kHz). However, the sampling frequency in the recording program
must be set to 48kHz. With WaveLab Lite, you have the option of converting
the 48kHz file to the desired format. Our engineers are currently working
on a solution. Please check back with our web site or mailbox from time
to time since this problem will probably be addressed in the next driver
version.
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